Watching TV and thought I'd take a look at the website because the TV commercial mentioned getting 2 bottles for $10 but paying shipping and processing twice. One of those red flags I often mention.
So here is what I found out.
1. S&P is $7.95. So if you order you pay $10 for the product and $15.90 for shipping and processing. Huge red flag for me!!. Shipping and Processing more than the cost of the product? Hmmm.
2. Reading the return tab (at the bottom of the website) it says: "RETURNS:
30-Day Money Back Guarantee (Less S&P.) No Way!!! If I buy the product I get my $10 and they keep $15.90....see the problem?
3. Also they charge a web surcharge.
4. The other problem I have with this offering is the website does not clearly tell you what is the volume of the bottle. I don't know if its 10, 12, 16 or 20 ounces?
5. As with any online purchase make sure you read the privacy policy. At Dutch Glow Amish wood milk the policy reads:
From time to time, we make the e-mail addresses of those who access
our site available to other reputable organizations whose products or
services we think you might find interesting. If you do not want us to
share your e-mail address with other companies or organizations, please
let us know by visiting us here
From time to time, we make our customer e-mail list available to
other reputable organizations whose products or services we think you
might find interesting. If you do not want us to share your e-mail
address with other companies or organizations, please let us know by
visiting us here.
If you supply us with your postal address on-line you may receive
periodic mailings from us with information on new products and services
or upcoming events. If you do not wish to receive such mailings, please
let us know by emailing us at web support
Not illegal but consumers need to know when a vendor is making additional revenue selling contact information. If a consumer comes to this site and fills out their contact information without checking the privacy policy they would unknowingly be giving this vendor permission to make their information available to other businesses.
6. Lastly, I went and looked up the product on Amazon. I found the bottle size but more importantly I saw that the product has more 1 star reviews than any other rating. 54% of the reveiws are 1 or 2 star reviews.
So in summary, this is one of those products where the buyer has to do some careful research. Apart from the product itself, I really do not like the return policy. You pay (approx) $26 and if you want to return it, you get back $10. [note at this writing the shipping policy link went to customer service so I can't confirm or deny there might be additional shipping charges]
Well folks I hope this helps.
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Any business(or person) that is focused on making money by any means, at the expense of the consumer, is- at their core- a scammer. The better, more profitable, way to do business is provide a great customer experience. Do you want to scam'em or WOW'em? In these pages I hope to provide practical insights and advise. I hope this information helps you. Thank you for taking the time to visit.
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